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due to the LFA as a result of an audit performed by the LFA pursuant to this Section 8.2 within thirty (30) days following receipt by Franchisee of written notice by the LFA. Notwithstanding the foregoing, Franchisee shall not be obligated to bear any audit expenses for any auditor utilized by the LFA that is compensated on a success -based formula, e.g., payment based on a percentage of underpayment, if any. 8.3. Proprietary and Confidential Information: Notwithstanding anything to the contrary set forth herein, Franchisee shall not be required to disclose information that it reasonably deems to be proprietary or confidential in nature except in accordance with the following procedures, or to disclose any of its or an Affiliate's books and records not relating to the provision of Cable Service in the Service Area. If Franchisee believes that any requested information is confidential and proprietary, Franchisee must provide the following documentation to the LFA: (i) specific identification of the information; (ii) a statement attesting to the reason(s) Franchisee believes the information is confidential and/or proprietary; and (iii) a statement that the document(s) are available for inspection by the LFA. Franchisee shall be responsible for clearly and conspicuously stamping the word "Confidential" on each page that contains any "confidential" or "proprietary" information. Unless otherwise ordered by a court or agency of competent jurisdiction, the LFA agrees that, to the extent permitted by applicable law, it shall deny access to any of Franchisee's information marked "Confidential" as set forth in this Section 8.3 to any Person or governmental entity. If, in the course of enforcing this Franchise or for any other reason, the LFA believes it must disclose any information marked "Confidential" as set forth in this Section 8.3, the LFA shall provide reasonable advance notice of such disclosure so that Franchisee can take appropriate steps to protect its interests. If the LFA receives a demand from any Person or governmental entity for disclosure of any information identified as "Confidential" pursuant to this Section 8.3, the LFA shall, so far as consistent with applicable law, advise Franchisee and provide Franchisee with a copy of any written request prior to granting the Person or governmental entity access to such information. 8.4. Inspection Location: Books and Records produced for inspection pursuant to Sections 8.1 and 8.2, and documents produced for inspection pursuant to Section 8.3, shall be produced at a mutually agreed location within the LFA. If any requested Books and Records are too voluminous, not available locally in the LFA, or for security reasons cannot be moved, then the Franchisee may request that the inspection take place at a location mutually agreed to by the LFA and the Franchisee. 8.5. Records Required: Franchisee shall at all times maintain: 8.5.1. Records of all written complaints for a period of three (3) years after receipt by Franchisee. The term "complaint" as used herein refers to complaints about any aspect of the Cable System or Franchisee's cable operations, including, without limitation, complaints about employee courtesy. Complaints recorded will not be limited to complaints requiring an employee service call; 8.5.2. Records of outages for a period of three (3) years after occurrence, indicating date, duration, area, and the number of Subscribers affected, type of outage, and cause;