January ll, l~21
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<br />matio phone. Some one of the Kiwanians is reported to have asked, 'can't you put the dern
<br />thing in to-morrow?' And Nanager Bonney is said to have replied, 'I wish to goodness that I
<br />could. It would save uS all a lot of worry and trouble.' (Virginian-Pilotl J~uly 9th, 1919).
<br />It seems that Mr. Bonney's speech did not reach the ear of the Norfolk Co~n0~because t~ee
<br />months later, on October yth, 191~ it passed a resolution demanding an investigation of the
<br />telephon~ situation end an improved service. This demand was answered on October lSth, 1919,
<br />by the l~ter of Nr. ~. H. Buehler, Vice-President and Geneeal Manager of the Telephone Company,
<br />in which he stated that the 'placing into service of the new automatic equipment, together with
<br />these additions which we are making ~o our outside plant, will enable us ~Ot only to give
<br />satisfactory service in Norfolk, but also enable us ~o meet the demands for additional service
<br />due to the growth of ~our population.' This was the first official notice that Norfolk had of
<br />the automatic system. The next month, on November 2nd, the Virginian-Pilot published a long
<br />article by Thom. s~s ~' Maroney, in the nature of a humorous interview, explaining jus~ how the
<br />automatic woul~ work. N~. Earoney wrote, in part, ~s follows, 'the telephone people promise
<br />big things from the au~omophone. That's a brand-new word. They say it ~ill save time, temper,
<br />and tribulations. But that is as it may. A reporter is ~ skeptical individual and-while he
<br />may hale from ~ost everywhere he w~ars ~!issouri in his hat as a rule. ~ This was the sentiment
<br />of Norfolk at that time. The telephone representatives had boosted the automatic to the skies,
<br />had proclaimed it to be the most modern and efficient device k~own, but Norfolk was somewhat
<br />dubious and was waiting to be shown. On Saturday night of that week, at midnight, the auto=
<br />matic phone replaced the manual phone in Norfolk. N~s it an improvement? The Telephone Com-
<br />pany had claimed that it was. How did Norfolk find it? After a ~en months trial, we find in
<br />the Virginian-Pilot of August 12th, 1920, an editorial which reads, in part, ~s follows: 'It
<br />is acknowledged that Norfolk enjoys today the best telephone service in the State- a service,
<br />indeed, that is attracting the attention of the whole country, ~s is being shown by the arrival
<br />tomorrow of a delegation from the City of Cleveland ~o inspect the loc~l installation with the
<br />view of recommending a similar system for the Ohio metropolis.' This delegation referred to
<br />from Cleveland arrived in Norfolk on Aug~ast 13th~ 1920, and tn~ follow~n~ report of ~heir in-
<br />vestigation was given to the press. (~irginian-Pilot, ~August l~th, 1920~. 'The vimitors were
<br />met at the Washington bo~t yester~y morning by a reception committee and escorted to the Cham-
<br />ber of Commerce for breakfast. The rest of the morning was devoted to a practical testing out
<br />of the dial telephone system. Various members of the committee, picking out numbers from the
<br />directory at random~ ~i~led subscribers. The average length of time in getting ~ connection
<br />was 13 seconds. In every case where a subscriber was asked how he liked the system, the re-
<br />sponse was one of praise for the efficiency and ti~e saving Gu_alities_ of the automatic telephone.
<br />Numerous subscribers were called upon in person to tell what they thought of the new system
<br />and invariably a vivid contrast of the brain racking central ~ys~em with the automatic was d~awn.
<br />Mayor Roper characterized the dial telephone system as typify, in~ ~hat standard of oerfection
<br />that Norfolk, as one of ~he most ]0ro~ressive cities of the oountrv, demands. City Manager Ash-
<br />burner stated that h~s offic~ is a clearing house for complaints. 'In the old days',' he
<br />elated, 'my office was deluged with complaints of the telephone system, and I can conscientious-
<br />ly say that the only complaints we have had since this last system has been installed have been
<br />of the inability to get phones.' The elimination through the ~u~omatic system off..the personal
<br />factor Nr. Ashburner characterized as ~__F~_eat step in pro,Ness over the old ~sys~em. Mr. Jno.
<br />A. Lesner stated that if the present system had been in effect 20 years earlier he would look
<br />l0 years younger. Twenty more years of the system, he continued, and he would reo~in the l0
<br />years lost over misconnections. Douglas Gordon, Editor of the Ledger-Dispatch, said that only
<br />one co~plaint had been received by his newspaper since the new system went into effect. The
<br />Virginimn-Pilo~, through its Editor, Louis Jarls, endorsed the ~utomatic telephone without
<br />reservations, even of article ten. g~'. Maurice Long declared that there was as much difference
<br />between the old system and the new as between c%~ed ham and smithfield ham, as between J. Pier-
<br />point ~forgan and Charles Ponzi. Barton }~yers remarked ~h~t the saving to his temper by the
<br />new system was worth the price. H. H. Rumble said, 'I think with my f~iend Lesner that since
<br />the inst~llation of the dial syssem the naturml sweetness of my temper is coming back.' T.
<br />Southgate impressed upon the visitors the advantage of a mechanical connection. Other speakers
<br />endorsing the dial system were Frank Ford, President of the R~ N. A,, Walter G. Bl~ck, Secre-
<br />tary of the R~ 5~. A., W. G. Swarth, Henry Bowden, Arthur G. King, N~ H. Sl~ck, and A. 1°. ~rioe.'
<br />I have quoted at some length these opinions because i feel theft the importance of the subject
<br />merits ~ full exposition,-~n~l because i feel that they settle beyond a doubt tn~ fact that the
<br />automatic telephone is m decided improvemen~ over the manu~l phone. No expert testimony is
<br />needed. The automatic phone has been tried out just across the river, and the unanimous opin-
<br />ion of the subscribers is the same as that expressed ~o me to-day by City Attorney Peatross~
<br />'I consider the automatic phone to be the greatest improvemen~ that ~ny public service cor-
<br />porat, ion has installed within my memory. ~ And Nr. Peatross pointed out that he was no5 compar-
<br />ing ~t with the service of 1916, 191Y, ~nd 1918, but that he was comparing it wi.th the manual
<br />service of the past 20 years.
<br />
<br /> "So I conclude, as a&mitted by the Telephone Company in its official reporz, and by its
<br />engineer when appearing before the council co~mnittee, that the automat~ic phone is both an im-
<br />provement and a device.
<br />
<br />"2. CAN AN ACTION FOR SPECIFIC PERFORMANCE BE ~AINTAINED?
<br />
<br /> "This entire question is covered in the opinion of our Supreme Court o~ ~ppea~s ~endered
<br /> in the case of the Southern Ry. Co. v. Franklin a~d Pittsylvan~a R. R. Co. ~96Va. 693). The
<br /> ~thern leased the?cad of the F. & P. for a period of 3~ years. After operating ~or l~ y~rs
<br /> ~ Southern proceeded to abandon the line as it was a losing proposition. This su~t w~s
<br /> brought to compel it to continue to bperame for the full 34 yes.rs no matter wh~t the loss might
<br />.be. The court said, in part,
<br />
<br /> 'It was earnestly contended by counsel for the appellant that conceding
<br />such obligation to exist, the remedy of the appellee ~as a suit ~t law for damages for the
<br />· breach thereof, ~nd zhat equity was without jurisdiction in the case. As ~ general rule, the
<br /> .remedy fo~ the breach of a contract, especially where it does not relate to rs~l estate, is ~
<br /> suit at law for compensation in damages, but if the remedy be no~ adequate, full, and complete,
<br /> equity will interpose and compel the specific performance of the contract. The rule is thus
<br /> lai~ down in S~ory's E~uity, sec. 33: ~The remedy must be plain; for if it be doubtful and
<br /> obscure at law, equity will asser~ a jurisdiction. It must be ~d~quat~; for if a~ law it fall
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