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January ll, l~21 <br /> <br />matio phone. Some one of the Kiwanians is reported to have asked, 'can't you put the dern <br />thing in to-morrow?' And Nanager Bonney is said to have replied, 'I wish to goodness that I <br />could. It would save uS all a lot of worry and trouble.' (Virginian-Pilotl J~uly 9th, 1919). <br />It seems that Mr. Bonney's speech did not reach the ear of the Norfolk Co~n0~because t~ee <br />months later, on October yth, 191~ it passed a resolution demanding an investigation of the <br />telephon~ situation end an improved service. This demand was answered on October lSth, 1919, <br />by the l~ter of Nr. ~. H. Buehler, Vice-President and Geneeal Manager of the Telephone Company, <br />in which he stated that the 'placing into service of the new automatic equipment, together with <br />these additions which we are making ~o our outside plant, will enable us ~Ot only to give <br />satisfactory service in Norfolk, but also enable us ~o meet the demands for additional service <br />due to the growth of ~our population.' This was the first official notice that Norfolk had of <br />the automatic system. The next month, on November 2nd, the Virginian-Pilot published a long <br />article by Thom. s~s ~' Maroney, in the nature of a humorous interview, explaining jus~ how the <br />automatic woul~ work. N~. Earoney wrote, in part, ~s follows, 'the telephone people promise <br />big things from the au~omophone. That's a brand-new word. They say it ~ill save time, temper, <br />and tribulations. But that is as it may. A reporter is ~ skeptical individual and-while he <br />may hale from ~ost everywhere he w~ars ~!issouri in his hat as a rule. ~ This was the sentiment <br />of Norfolk at that time. The telephone representatives had boosted the automatic to the skies, <br />had proclaimed it to be the most modern and efficient device k~own, but Norfolk was somewhat <br />dubious and was waiting to be shown. On Saturday night of that week, at midnight, the auto= <br />matic phone replaced the manual phone in Norfolk. N~s it an improvement? The Telephone Com- <br />pany had claimed that it was. How did Norfolk find it? After a ~en months trial, we find in <br />the Virginian-Pilot of August 12th, 1920, an editorial which reads, in part, ~s follows: 'It <br />is acknowledged that Norfolk enjoys today the best telephone service in the State- a service, <br />indeed, that is attracting the attention of the whole country, ~s is being shown by the arrival <br />tomorrow of a delegation from the City of Cleveland ~o inspect the loc~l installation with the <br />view of recommending a similar system for the Ohio metropolis.' This delegation referred to <br />from Cleveland arrived in Norfolk on Aug~ast 13th~ 1920, and tn~ follow~n~ report of ~heir in- <br />vestigation was given to the press. (~irginian-Pilot, ~August l~th, 1920~. 'The vimitors were <br />met at the Washington bo~t yester~y morning by a reception committee and escorted to the Cham- <br />ber of Commerce for breakfast. The rest of the morning was devoted to a practical testing out <br />of the dial telephone system. Various members of the committee, picking out numbers from the <br />directory at random~ ~i~led subscribers. The average length of time in getting ~ connection <br />was 13 seconds. In every case where a subscriber was asked how he liked the system, the re- <br />sponse was one of praise for the efficiency and ti~e saving Gu_alities_ of the automatic telephone. <br />Numerous subscribers were called upon in person to tell what they thought of the new system <br />and invariably a vivid contrast of the brain racking central ~ys~em with the automatic was d~awn. <br />Mayor Roper characterized the dial telephone system as typify, in~ ~hat standard of oerfection <br />that Norfolk, as one of ~he most ]0ro~ressive cities of the oountrv, demands. City Manager Ash- <br />burner stated that h~s offic~ is a clearing house for complaints. 'In the old days',' he <br />elated, 'my office was deluged with complaints of the telephone system, and I can conscientious- <br />ly say that the only complaints we have had since this last system has been installed have been <br />of the inability to get phones.' The elimination through the ~u~omatic system off..the personal <br />factor Nr. Ashburner characterized as ~__F~_eat step in pro,Ness over the old ~sys~em. Mr. Jno. <br />A. Lesner stated that if the present system had been in effect 20 years earlier he would look <br />l0 years younger. Twenty more years of the system, he continued, and he would reo~in the l0 <br />years lost over misconnections. Douglas Gordon, Editor of the Ledger-Dispatch, said that only <br />one co~plaint had been received by his newspaper since the new system went into effect. The <br />Virginimn-Pilo~, through its Editor, Louis Jarls, endorsed the ~utomatic telephone without <br />reservations, even of article ten. g~'. Maurice Long declared that there was as much difference <br />between the old system and the new as between c%~ed ham and smithfield ham, as between J. Pier- <br />point ~forgan and Charles Ponzi. Barton }~yers remarked ~h~t the saving to his temper by the <br />new system was worth the price. H. H. Rumble said, 'I think with my f~iend Lesner that since <br />the inst~llation of the dial syssem the naturml sweetness of my temper is coming back.' T. <br />Southgate impressed upon the visitors the advantage of a mechanical connection. Other speakers <br />endorsing the dial system were Frank Ford, President of the R~ N. A,, Walter G. Bl~ck, Secre- <br />tary of the R~ 5~. A., W. G. Swarth, Henry Bowden, Arthur G. King, N~ H. Sl~ck, and A. 1°. ~rioe.' <br />I have quoted at some length these opinions because i feel theft the importance of the subject <br />merits ~ full exposition,-~n~l because i feel that they settle beyond a doubt tn~ fact that the <br />automatic telephone is m decided improvemen~ over the manu~l phone. No expert testimony is <br />needed. The automatic phone has been tried out just across the river, and the unanimous opin- <br />ion of the subscribers is the same as that expressed ~o me to-day by City Attorney Peatross~ <br />'I consider the automatic phone to be the greatest improvemen~ that ~ny public service cor- <br />porat, ion has installed within my memory. ~ And Nr. Peatross pointed out that he was no5 compar- <br />ing ~t with the service of 1916, 191Y, ~nd 1918, but that he was comparing it wi.th the manual <br />service of the past 20 years. <br /> <br /> "So I conclude, as a&mitted by the Telephone Company in its official reporz, and by its <br />engineer when appearing before the council co~mnittee, that the automat~ic phone is both an im- <br />provement and a device. <br /> <br />"2. CAN AN ACTION FOR SPECIFIC PERFORMANCE BE ~AINTAINED? <br /> <br /> "This entire question is covered in the opinion of our Supreme Court o~ ~ppea~s ~endered <br /> in the case of the Southern Ry. Co. v. Franklin a~d Pittsylvan~a R. R. Co. ~96Va. 693). The <br /> ~thern leased the?cad of the F. & P. for a period of 3~ years. After operating ~or l~ y~rs <br /> ~ Southern proceeded to abandon the line as it was a losing proposition. This su~t w~s <br /> brought to compel it to continue to bperame for the full 34 yes.rs no matter wh~t the loss might <br />.be. The court said, in part, <br /> <br /> 'It was earnestly contended by counsel for the appellant that conceding <br />such obligation to exist, the remedy of the appellee ~as a suit ~t law for damages for the <br />· breach thereof, ~nd zhat equity was without jurisdiction in the case. As ~ general rule, the <br /> .remedy fo~ the breach of a contract, especially where it does not relate to rs~l estate, is ~ <br /> suit at law for compensation in damages, but if the remedy be no~ adequate, full, and complete, <br /> equity will interpose and compel the specific performance of the contract. The rule is thus <br /> lai~ down in S~ory's E~uity, sec. 33: ~The remedy must be plain; for if it be doubtful and <br /> obscure at law, equity will asser~ a jurisdiction. It must be ~d~quat~; for if a~ law it fall <br /> <br /> <br />